Priced by scope. Contracted by SLA.
Managed services are structured around device count, coverage hours, and response tier. Project engagements are scoped after a free technical assessment — no rate cards, no surprises.
Three tiers. Contractual response times.
Standard
Advanced
Enterprise
Business-hours coverage for up to 50 managed devices. 4-hour response SLA on P1 incidents. Patch management, monitoring, and monthly reporting included.
Extended coverage for up to 150 managed devices. 2-hour P1 response SLA, 24/7 monitoring, automated threat detection, and quarterly infrastructure review.
Unlimited device coverage with 30-minute P1 contractual SLA. Full 24/7 NOC, dedicated account engineer, cloud and security operations included.
Coverage: 9 AM – 6 PM IST, Mon – Sat. Suitable for offices with stable, non-critical workloads.
Coverage: 7 AM – 11 PM IST, 7 days. For growing operations with compliance or uptime requirements.
Coverage: 24/7/365. For critical infrastructure, multi-site operations, and regulated environments.
Assessment first. Quote second.
Cloud infrastructure migration and cutover
Cybersecurity audit and hardening sprint
Cloud migrations, security audits, and AI automation builds are scoped after a free technical assessment — not priced from a rate card. We document your actual environment before committing to a number.
AI automation workflow design and deployment
Disaster recovery architecture and testing
Typical engagements run 4–16 weeks depending on infrastructure complexity. Fixed-price milestones are the default; time-and-materials is available for exploratory phases.
Know your scope. Start the conversation.
Tell us your device count, coverage requirements, and current pain points. We'll return a scoped proposal within two business days.